Terms of service

TERMS OF SERVICE

Last updated: August 14, 2026

These Terms of Service (“Terms”) govern your use of oravellebeauty.com and any purchase from Oravelle Beauty.

Throughout these Terms, “Oravelle Beauty,” “we,” “us,” and “our” refer to the operator of the Site. “You” refers to any visitor, customer, or other user.

By accessing the Site or purchasing from us, you agree to these Terms and our Privacy Policy, Refund Policy, and Shipping Policy.

  1. ELIGIBILITY

You must be at least the age of legal majority in your place of residence, or have permission from a parent or legal guardian, to use the Site or make a purchase.

You may not use the Site or our products for any unlawful or unauthorized purpose.

  1. ONLINE STORE PLATFORM

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell products and services.

Your use of certain Shopify features may also be subject to Shopify’s applicable terms and privacy practices.

  1. PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, photographs, colors, sizes, prices, ingredients, and availability accurately.

Screen settings, lighting, skin tone, application method, and other factors can affect how a product appears. We cannot guarantee that digital images or colors will appear identical on every device or person.

We may update product information, correct errors, or discontinue products without prior notice.

  1. COSMETIC PRODUCTS AND INDIVIDUAL RESULTS

Cosmetic results vary between individuals. Product images, testimonials, and before-and-after demonstrations do not guarantee identical results.

Review the product label and ingredient information before use. Perform a patch test where appropriate. Stop using a product and seek qualified medical advice if irritation or another adverse reaction occurs.

Information on the Site is provided for general cosmetic and educational purposes and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent disease.

  1. ORDERS

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including because of:

Product or pricing errors.

Suspected fraud or unauthorized activity.

Inventory limitations.

Payment problems.

Shipping restrictions.

Suspected resale or misuse of an offer.

If we cancel an order after payment, we will issue an appropriate refund.

  1. PRICES, TAXES AND PAYMENT

Prices are displayed in the currency shown on the Site and may change without notice.

Taxes, duties, and other charges may be calculated at checkout or imposed by local authorities.

You agree to provide current, complete, and accurate billing and payment information. By submitting payment information, you confirm that you are authorized to use the selected payment method.

  1. PROMOTIONS, BUNDLES AND DISCOUNTS

Promotions, bundle discounts, gifts, and coupon codes are subject to the terms displayed with the offer.

Unless stated otherwise:

Offers cannot be combined.

Discounts have no cash value.

Offers apply only during the specified period and while supplies last.

Returned bundles may require all included items and gifts to be returned.

We may modify or end a promotion as permitted by law, but changes will not affect completed eligible purchases.

  1. SHIPPING

Free standard shipping is available on all orders to supported destinations.

Delivery dates are estimates and may be affected by carriers, customs, weather, address errors, and events outside our control.

Additional details are available in our Shipping Policy:
https://oravellebeauty.com/policies/shipping-policy

  1. RETURNS, REFUNDS AND GUARANTEE

Eligible purchases are covered by our free 30-day return policy and 30-day satisfaction guarantee.

Full eligibility requirements and instructions are available in our Refund Policy:
https://oravellebeauty.com/policies/refund-policy

  1. ACCOUNTS

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

Notify us promptly if you believe your account or payment information has been used without authorization.

  1. REVIEWS, COMMENTS AND USER CONTENT

If you submit a review, photograph, comment, suggestion, or other content, you confirm that:

You own or have permission to submit it.

It is accurate and based on your genuine experience.

It does not violate another person’s rights.

It is not unlawful, threatening, defamatory, misleading, or deceptive.

Unless prohibited by law, you grant Oravelle Beauty a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, translate, and display submitted content in connection with our business and marketing.

We may moderate or remove content that violates these Terms.

  1. INTELLECTUAL PROPERTY

The Site and its content—including text, graphics, layout, photographs, videos, logos, and design elements—are owned by or licensed to Oravelle Beauty and protected by applicable intellectual-property laws.

You may use the Site for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, scrape, sell, or commercially exploit Site content without written permission.

Third-party names, trademarks, and product identifiers remain the property of their respective owners.

  1. PROHIBITED USES

You may not:

Use the Site for unlawful, fraudulent, or abusive activity.

Interfere with Site security or operation.

Upload malware or harmful code.

Attempt unauthorized access to accounts or systems.

Collect information about others without authorization.

Use automated tools to scrape or copy the Site.

Misrepresent your identity or payment authorization.

Abuse discounts, returns, refunds, reviews, or promotional offers.

  1. THIRD-PARTY SERVICES AND LINKS

The Site may include tools, payment services, applications, or links provided by third parties.

We are not responsible for third-party content, availability, security, policies, or conduct. Your use of third-party services may be governed by separate terms.

  1. PRIVACY

Our collection and use of personal information are described in our Privacy Policy:
https://oravellebeauty.com/policies/privacy-policy

  1. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Site and its content are provided on an “as available” basis.

We do not warrant that the Site will always be uninterrupted, secure, or error-free. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Oravelle Beauty and its owners, employees, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from use of the Site or products.

Where liability cannot be excluded, our liability will be limited to the amount paid for the product or service giving rise to the claim, except where a different limitation is required by law.

  1. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold Oravelle Beauty harmless from claims, damages, costs, and expenses arising from your unlawful use of the Site, violation of these Terms, or infringement of another person’s rights.

  1. TERMINATION

We may suspend or terminate access to the Site where we reasonably believe these Terms have been violated.

Obligations and liabilities incurred before termination will survive where appropriate.

  1. SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in effect.

  1. NO WAIVER

A failure to enforce any provision of these Terms does not waive our right to enforce it later.

  1. ENTIRE AGREEMENT

These Terms and the policies referenced within them constitute the entire agreement between you and Oravelle Beauty concerning your use of the Site and purchases from us.

  1. GOVERNING LAW

Mandatory consumer protections in your place of residence remain unaffected where applicable.

  1. CHANGES TO THESE TERMS

We may revise these Terms by posting an updated version on the Site. Changes apply from the date shown at the top of the revised Terms.

  1. CONTACT INFORMATION

Questions about these Terms should be sent to:

Oravelle Beauty
Email: support@oravellebeauty.com